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KAYTO دبي Tripadvisor Reviews
Latest Reviews On Tripadvisor
28 Reviews
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Worst experience staff not trained not, service not coordinated, Plates service pace total chaos.
Worst experience Staff not trained Service pace chaotic No coordination No elegance in the dealing with the guests Loud music
Be the first to ReplyFood is good but....
The ambiance fails you with unmatching music to the expected modern japanese restaurant. It takes unusually long time to get seated as the "passport control" at the restaurant enterance takes long time. Food is delicious however it is served "Fast food" style with no special attention paid to serving order.
Be the first to ReplyGreat Wagyu, mediocre experience
Great Wagyu fillet, mediocre sushi, loud disco music every day from 8pm, starters delivered separately, discount "forgotten" - even though mentioned when arriving. Table reserved for opening time at 7pm, reception unoccupied at 6:57pm due to a team meeting. High minimum consumption for only 2 hours stay. Price around €150 per person for 2 courses. Price-performance ratio not appropriate
Be the first to ReplyUnfortunately not recommended
Unfortunately, this restaurant was a complete disappointment. The food was served 40-50 minutes late. I don't recommend sitting outside next to the speaker system, the music is too loud and when I asked the nice receptionist to turn the music down a bit, she couldn't help me. The table next to me also got up when the order was still going to take 25 minutes. It would be unfair to say that we felt cheated in terms of value for money... but everyone should make their own experiences....;-)
Be the first to ReplyDubais best
Absolutely wonderful ambience, great food and perfect service. Japanese fusion with a difference and beautiful surroundings. Loed this place for food and even just for drinks.
Be the first to ReplyDinner at Kayto❤️
I wanted to express my sincere gratitude for the remarkable dining experience at your Japanese-Peruvian fusion restaurant. The harmonious blend of Japanese precision and Peruvian flavors was a culinary masterpiece. From the expertly crafted sushi to the innovative fusion dishes, each bite was a delightful revelation. The ambiance and attentive service further enhanced the overall enjoyment. It was very special evening for us and, I wanted to Thank you to Antonio for the impeccable service you provided during my recent dining experience. Your attention to detail, friendly demeanor, and proactive approach made the evening truly special. Thank you for delivering a truly unique and memorable gastronomic journey. I look forward to savoring your exquisite creations again soon.
Be the first to ReplyVery good Japanese and Peruvian food at a price.
High quality comes with a price tag. Very good quality seafood. Mixed sushi is overpriced, however. Go for a table outside with a view of the Burj Al Arab - spectacular view.
Be the first to ReplyI can’t fault anything about this dining experience, it was awesome
Simply the best meal I’ve had in Dubai in a very long time, great service from Antonio, the food was amazing, stunning views, I can’t recommend going here enough
Be the first to ReplyJuan the worst manager
Extremely rude manager who said his name was Juan and asked us to leave the restaurant even though it was all empty. Full of attitude if he was the boss. The coolers were not working made us wait outside in the heat saying that we can only enter exactly at 7 and not even a minute before
Be the first to ReplyWhat might have been
Fantastic food, superb waitress let down by a lack of service surrounding her. Was made to feel uncomfortable as the first guests in the restaurant and given a 3 seat cover made into 4 when the 4 tops remained empty for the rest of night. Was left standing while a chair was found and my place was set in parts over the next half hour. Waiter knocked my half drunk cocktail over soaking my phone, took the quarter of cocktail away without my permission or offering me a replacement. Returned a whole five minutes later to dab the mess up half heartedly as if it was a chore and left most of the table still wet. Had spoken on the phone earlier in the evening to confirm the reservation and the lady in the phone confirmed that was our anniversary and birthday celebration. During the evening there was no celebration or acknowledgment of our special day. Such a shame as the food was excellent as was our main server. Let down by people around her. Had an air of pretentious. All the starters came out in one/two minute intervals. There is no excuse for this given they were all cold starters barring the first starter being wagyu tacos. My main course choice was not part of the half board package even though it did not have an asterix alongside. You really should highlight this on the menu as per the other supplementary dishes as not to cause confusion or embarrassment or just admit your mistake and include the dish within the package. Would easily have been a five star if not for the issues mentioned above. Jumeriah need to look at their dine around package which is now pretty much all supplement charges Snd not frown on the customer given that said customer has paid more for their holiday to include the package in the first place.
Be the first to ReplyAmazing service
We went out with my brother for his birthday, amazing service Leo who served us was very helpful and very accommodating. He guided us on menu and drinks. Thanks 😊
Be the first to ReplyDelicious and Great View
We had cocktails early afternoon which were amazing so headed back for dinner. We enjoyed our mini wagyu tacos, tempura vegetables for entree and mains of lamb shoulder and crispy corn fed chicken with truffle mash. Excellent service and ambience and all with a view of the colourful Burj Al Arab.
Be the first to ReplyMy new favorite place
I discovered Kayto just recently and it became my favorite lunch spot. Amazing place with a view of Burj Al Arab. They have great lunch offer, it’s a 4-course menu and it’s absolutely amazing. Also try their mocktails! The service was excellent! Highly recommend this place!
Be the first to ReplyLunch
Very beautiful restaurant , you have the Burj Al Arab views, sea views as well. Amazing food and drinks. Great service and amazing staff
Be the first to ReplyBeautiful scenery and amazing food
We really enjoyed our dinner. The food was amazing and so were the view with Burj Al Arab all lit up in front of us! The langostine, black cod and all sushi was very good.
Be the first to ReplyPros and Cons from my experience in Kayto Restaurant
The ambiance of the restaurant was a good place even that it was a heavy rainy day. We order main course meal and desserts and both were amazing and recommended. The stuff who wearing blu color were so amazing very friendly so approachable and very attractive. Unfortunately The supervision stuff wearing pink suites, there were less friendly and losing hospitality manners such as smile while serving, asking before removing food or plates.
Be the first to ReplyPerfection
We had an absolutely fantastic experience! Service and food were top notch!! The wine and food suggestions were perfection. The miso glazed cod was the best I’ve ever had. Everyone was super welcoming, just a simply wonderful evening!!
Be the first to ReplyBest Brunch Place
I highly recommend this amazing place in the heart of Jumeirah :-) So nice food, drinks, dessert and atmosphere. I will be back very soon for sure. I spent Friday noon here and enjoyed a lot in good company with my friends. We received super service by: Margot :-)
Be the first to ReplyAbsolutely beautiful views
What a beautiful breathe taking view this place has. 13th November i was invited there by a client so we booked table for 4 for lunch. Entering the place ofcourse you feel the views right away, beach and burj 😍 friendly staff welcomed us. We were given the choice of chooing table as they said its not busy. sat and waited for my client. We were offered drinks and menus right away, great start 💪🏻 but service got lost after my client arrived and order was taken. Food was delicious enjoyed tempura and miso soup grilled seabass is certainly recommended. service is slow but very friendly. staff they have polite and friendly approach. Dessert Mocha icecream and cream brulle is lit. Over all loved it
Be the first to ReplyDinner at Kayto
I just had a dinner with my best friend at Kayto! I would like to thank Antonio for his professionalism. He was always checking on us and he let us feel so welcomed. Thanks Antonio for the perfect hospitality! We would definitely come back.
Be the first to ReplyNot worth the money but nice view
The ambiance is perfect. For the price you pay for food and drinks is not what is expected. Celebrated a birthday but blinded but the new lamps and bad service.
Be the first to ReplyGreat food and view
We found a lot of restaurants in Dubai are more about the scene than the quality of food but Kayto did not disappoint. The food was very good and the view of the Burj Al Arab enhanced the experience.
Be the first to ReplyQuite an Alternative to the Famous TOMO
Excellent Japanese cuisine. These days it's even difficult to make a choice between KAYTO and TOMO. The place is really very good. Service, view and, first and foremost, cuisine - all these are up to the top
Be the first to ReplyGreat food, service such a disappointment
We have tried Kayto a few times now.
1st time for drinks, we were unable to pay our bill as the waiters seemed to be more interested in the laptop behind the counter.
2nd time we could not get in as we didn’t have a booking, so they must be doing something right 👍🏼
3rd time a table of 8 to eat at 9.30pm. On arrival our table was not prepared and they scurried around to find us our table by 9.45pm.
Then they ran out of Gavi di Gavi white wine.
We only ordered starters and informed them we would order mains after. At 10.45, we were then informed the kitchen was closing at 11.00 and no one had approached us to order mains. No major issues here, only the real lack in professionalism and communication. Seems to be a common theme!
Lastly we asked for the bill, a normal request in a restaurant. Not here, it seems they had cancelled the bill and we then waited another 20 minutes whilst they got themselves together.
On the plus side, to food was great, light, tasty and a real good selection of fish, sushi and meats.
This could be an amazing restaurant if only it were more organised, and the staff worked for the guests rather than huddling in the corner in groups. Maybe the staff are new due to Covid, but a little more staff training would make such a huge difference.
With so many Asian fusion restaurants in Dubai with great food and service, I wouldn’t rush back.
Food 4/5, service 2/5 therefore a miserable 3/5 🥲
Amazing Food - Amazing Evening
We spent our 20th Wedding Anniversary here on 20th Feb 2022 and the food was outstanding! We had a number of choices within the resort but chose this restaurant for the view and the fact we love both Japanese and Peruvian food. Wow we were not disappointed. The food was to die for and the service and ambience just perfect. The Ceviche and Black cod in particular were outstanding as was the baked pineapple.
We were even presented with a beautiful huge bouquet of pink roses and the most fabulous chocolate strawberries (presented in a heart shaped box) that I have ever tasted. They really went above and beyond to make our evening special and we cannot thank the fabulous staff enough.