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🤢 2/5 - My recent experience was not the first at this beautiful
By 👻 @Sanya M., 03/01/2023 3:00 am
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My recent experience was not the first at this beautiful restaurant. I took my daughter to the afternoon tea. We arrived slightly early but we accommodated straight away as the table was already set. As I have a mobility issue, the hostess, very kind and polite found an alternative route which was a nice start. The waiter was very pleasant. However, the limited amount and variety of food was poor. The decor was splendid, we have awaited for the food for quite some time. 5 minutes after tea was served we were told that kitchen is closing, we had hardly a chance to taste anything we are asked what else do we want. We felt really rushed. The creme brulee was too similar with the cake served. In my opinion below average quality for a Mishelin star restaurant. Then waiter said goodbye as he had to leave. During less than 2 hours stay. Disappointing but it can happen. Also rose tea was a tea bag. We could not eat our money cakes, I asked to take them. Our waitress told us we cannot. I asked what do you do with these cakes now, she said we throw they away. I refused for the 1st time in my life to pay the service charge. She repeated it again So you refuse to pay the Service charge, Madam. Hm, I think something is seriously wrong with the Management. Poor experience and poor value for money. There are a number of places we have been and enjoyed more. It would be inappropriate to comment any further.
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