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Jeff Ruby's Steakhouse, Louisville Reviews from The Last Year
So happy we took the plunge and ate here
The place is old world and eclectic. The steaks are aged to perfection. Our waiter was on it. Wine list, comfortable no matter which direction you go. Desserts especially the butter pie and carrot cake are delicious. It’s a place to go if you want to splurge. It was a lovely lovely evening. This restaurant is, plain old well done. On a sidenote, I absolutely loved the buttermilk ranch dressing. They just make an expensive dinner a lovely experience. Worth every penny.
Excellent food and service.
The waygu meatball is 10/10. We had not been to this location and sat in the bar area, it was very crowded and noisy. Choose dining seating if you are looking for a more romantic setting. Wish we had asked to move tables.
Went for dinner on a Thursday night and sat at the bar.
Nice atmosphere, great service. Had drinks, oysters, tuna tartare, sushi roll, and a single crab leg. And therein lay the problem. To be fair, it said market price on the menu. I rarely ask how much. I really wish I had. Per our bill, we had 8.5 ounces of crab. Roughly a half pound. A quick google search will tell you that the wholesale price of King Crab is currently $50-$60 a pound. Therefore, a half pound cost the restaurant $25-$30. I certainly understand and appreciate that restaurants deserve a reasonable markup. The crab on our bill came to $102. I certainly don't think a 4x markup is fair or reasonable! Based on that, in the future, I will choose to dine elsewhere.
Feb 2024.
This was a great place for a group dinner. I went there once and we had a table for about 12, and they allowed separate checks. Service was great. Food was just good, but the fact that they would accommodate a group and did it well was excellent. I also went back with another group in a private room. That was also good for a group, and it was a really nice environment. I would definitely take a group here again for the food, drinks and great ambiance. Upbeat and not a "quiet" place. 4.5.
Jeff's again for the win!
We scored a table in the bar. The fantastic Robbie Bartlett was singing! We started with fantastic cocktails. They are generously sized to start your evening off well. Our server Loreal was an absolute delight and made our evening with her personality and top notch professionalism. We had oysters on the half and a king crab leg (which was huge!). That was very filling. Next we split the wedge and each got a large piece of deliciously cooked belly on top. We were getting full so we split a filet with mashed and Mac 'n cheese. We asked for something chocolatey for dessert. Loreal brought out a red colored chocolate torte and a rose that she poured liquid nitrogen over. We sang and laughed with Robbie and had an absolutely wonderful evening.
I have found another steak house that is over-the-top can I
I have found another steak house that is over-the-top can I only give five stars fabulous. From the second we walked in until the we walked out, we felt the amazing experience of being at Jeff Ruby's. We waited for just a few minutes and then brought to our seat. This place was elegant-rustic with a positive vibe of energy throughout. There was someone at our table within seconds to greet us, bring water and menus. You could just feel the profesioanlism in the air. My wife and I had reviewed the menu in advance of our visit so we knew exactly what we were having. We both loved the artwork hanging and everything here added to the experience. I had stopped by the sushi bar entering and a very proud chef discussed the various roles. Our experience: Appitizers: Miami Roll: Tuna, Salmon, Yellow Tail, Hokkaido Scallop, Mango, Cucumber, Grilled Pineapple relish, Chili Oil, Soy Crepe Onion Soup: Delish broth with a wonderful coating of Guyre cheese Entrees: 8oz Filet Mignon Mediterranean Bronzino: Herbed Couscous, Swiss Chard, Almond Romesco Sides: Baked Potato Brussel Sprouts Desserts: Cheese Cake Everything we ate was AMAZING! Sushi - delicious - Steak delicious - Fish - Delicious. I could not recommend this food enough. Dining should be an experience and at Jeff Ruby's it was. This venue should be a "must visit" for anyone who considers themself a fine diner. Jeff Ruby's does this with a passion for perfection. Without a doubt, JR is one of the finest restaurants I have ever had the pleasure to dine at. The staff here is as professional as a staff can get. They just can't do enough for the guests. KUDOs to the Team at Jeff Ruby's.
#1
Big fan of this place. Will definitely return. Honestly can not say anything bad about this place. Usually eat at Tony's in Indy (favorite place). We would rate this place #1. We will return just for a good steak.
Jeff Ruby’s first timer
First time there and it was excellent. Great food excellent service. Son and I had the 70 day bone in strip steak. I had it with the Collinsworth topping son had the Joe Burrow topping. Wedge salad and sides of mushrooms and lobster gnocchi. Appetizers oysters Rockefeller and seared scallops dessert crème brûlée.
This restaurant is everything a classic fine dining
This restaurant is everything a classic fine dining steakhouse should be. It is a 5 Star in my book. Decor is great and ambiance fantastic (the piano player was very good). The service was impeccable and our waitstaff - Paul and Michael - were very attentive. We passed on the salads but did try the Wagyu meatball and the prawns for appetizers which were excellent. I had the bourbon filet and my wife had the petit filet mignon both cooked to perfection. And the mashed potato and creamed spinach sides were also excellent. The highlight of the dining experience was the Golden Glove Cake created by pastry chef Kelly Zeigler. Words just cannot describe the taste of the cake. Needless to say, we could not finish the cake but did bring it home to enjoy again.
Chandler and Anna were both fantastic.
It's our last night of our first visit to the great state of KY to visit family that just moved here and we will definitely come back. Celebrated an upcoming birthday and really enjoyed the filet mignon, Freddie salad, and lobster mac n cheese. Chandler also recommended the Woodford Double Oaked whiskey for this tired mama who has been helping elder family members for the past 3 days straight and needed a drink. Thanks for the perfectly sized birthday treat at the end. I also appreciated the hostess removing all the sharp steak knives when I told her my son has ADHD and ASD and she said she used to be a behavior specialist at a school. All around great experience. Love the swanky decor, luxe ambiance and music. Will have to try their sushi and seafood next time.
The food is delicious to say the least! Great choice of
The food is delicious to say the least! Great choice of appetizers and bar beverages. We had a large groups so the entrees and appetizers varied. I had the waygu meatball ( outstanding). I noticed oysters, and someone had the cornbread with jalapeños, it was over the top, there were more options but I sat too far away to see everything. My spouse had the French onion soup and raved about it! Our cocktails arrived in a timely manner. The entire food and drink delivery was top notch. Your staff should be proud. Our service was amazing. Our server with the assistant's left us wanting or needing any thing. Water glasses always full, pre bussing constantly. This is how to treat a guest. Your service is top notch. Loved the layout or the restaurant, ambiance is alive with beautiful people and smiling faces. Jeff Rubys truly does deliver an amazing dinner experience. It'll will always be my favorite go to! Thanks for a great dinner.
Update: I get a response from the owner to reach out via
Update: I get a response from the owner to reach out via email and someone would contact me. I followed the instructions, and someone did reach out. We had a conversation on January 27th to discuss our experience. He was apologetic and said he needed to call the restaurant then would call me back. I get the call back and he said they would fix the issue by offering us a gift card. Today is February 11th, and I have yet to hear from him or the restaurant concerning the gift card. At this point, it further confirms our customer service experience! It's unfortunate they had the opportunity to correct an issue and have reoccurring customers. I'd say if you're looking for great food with excellent customer service, do yourself a favor and bypass Jeff Ruby's and head to Ruth Chris instead!!!
Took my Dad here recently, first time for both of us.
It lived up to the hype. We are not huge steak people but we both got filets and I think we would both agree it was the best steak we have ever had. The sides (mashed potatoes and Brussels sprouts) were also delicious. I wanted to try the lobster gnocchi but knowing my dad is not a big eater, it felt like too much so I'll have to try that next time. The sushi roll we got (Hamachi Chuukara roll) was okay but I wish we had tried a different one. The mocktail was fun and cute. The dessert we got (twin spires cake) was good, but I wish we had listened to the recommendations of the server and tried a different one like butter pie. Run for the Roses dessert that a couple of neighboring tables got looked super fun just for the spectacle with the rose. Service was very good, my dad said the best he's had in Louisville.
We had one of the best dinners of our lives at Jeff Ruby's.
Aside from the bizarre, unfriendly attitudes of the female bartenders, it was amazing. The bluefin trio appetizer was heaven on a plate. We enjoyed it immensely! I lucked out and got what I wanted on special. $65 for filet and lobster served with asparagus and mashed potatoes? Unreal! My husband got the A5 Wagyu ribeye and it was so tender and buttery. Our waiter, Logan, was so attentive and had great suggestions. His suggestion of the Brussels sprouts as a side was spot on. They were amazing!! We will definitely be back again for another wonderful date night!
Best dining experience in Louisville- Tony Shaw, GM has
Best dining experience in Louisville- Tony Shaw, GM has built a wonderful team who are very attentive to each persons dining experience. Newly Remodeled - place is beautiful and great dining atmosphere. Order Jeff Ruby Roll- best sushi roll ever had(had a lot), Shrimp Cocktail was perfect with great sauce. Freddie Salad was fantastic then had a perfect NY Strip with Brussels sprouts, garlic mashed potatoes and mushrooms. Great Carrot cake to end the night along with a top notch Old Fashioneds... Highly recommend the best steakhouse in Louisville and one of the best in the country!
Josh & Tate were awesome .
Very friendly and attentive . Food was excellent as usual. Beautiful atmosphere. Delicious cocktails
My recent dining experience was nothing short of
My recent dining experience was nothing short of exceptional, leaving an indelible mark on my taste buds and culinary expectations. From the moment I stepped through the door, I knew I was in for a treat. First and foremost, the ambiance was inviting, striking the perfect balance between upscale elegance and a warm, welcoming atmosphere. The staff's professionalism and attentiveness added to the overall positive impression, making every moment feel like a culinary journey. Now, let's talk about the star of the show - the steaks. The quality and preparation were outstanding, showcasing a mastery of culinary expertise. Each bite was a symphony of flavors, perfectly seasoned and cooked to perfection. The diverse selection of cuts ensured there was something to cater to every palate. Complementing the steaks were delectable sides that elevated the dining experience. Almost every element on the plate contributed to a harmonious and satisfying meal. The service deserves special mention, as the staff demonstrated a genuine passion for their craft. Recommendations were thoughtful, and the timing of each course was impeccable, creating a seamless and enjoyable dining experience. They exceeded my expectations in every aspect - from the elegant ambiance to the outstanding steaks and impeccable service. It's a culinary haven for steak enthusiasts, and I can confidently say it's among the finest establishments I've had the pleasure to experience.
Great Food!!!!!
Great food and atmosphere. Servers were very helpful. Food was delicious. Our entire group enjoyed it. I will be back for sure.
Jeff Ruby's Steakhouse in Louisville is 5 stars in my book
This restaurant is everything a classic fine dining steakhouse should be. It is a 5 Star in my book. Decor is great and ambiance fantastic (the piano player was very good). The service was impeccable and our waitstaff - Paul and Michael - were very attentive. We passed on the salads but did try the Wagyu meatball and the prawns for appetizers which were excellent. I had the bourbon filet and my wife had the petit filet mignon both cooked to perfection. And the mashed potato and creamed spinach sides were also excellent. The highlight of the dining experience was the Golden Glove Cake created by pastry chef Kelly Zeigler. Words just cannot describe the taste of the cake. Needless to say, we could not finish the cake but did bring it home to enjoy again.
Nothing short of AMAZING!!!
We just got back from the annual Kentucky Farm Bureau at the Galt House. Each year our group has a group dinner at Jeff Ruby's. We have been invited the last two years and have taken our toddler daughter. This place has rolled out the red carpet for us both years. We've had John as our server both years and he is just absolutely phenomenal. John is friendly and professional and makes you feel like you are the most important people in the world. Some places aren't tolerant of small children but they treated my daughter so wonderfully. John brought her a child cup and offered several times to bring her food out early. She was well behaved and he told us we had a very good daughter as we were leaving and he remembered us from last year. ALL of their food was outstanding. Their mac and cheese is to die for and steak is melt in your mouth. I look forward to our Farm Bureau trip every year just to dine here. It's not just dinner, it's an unforgettable experience. John, if you are reading this, thank you for making our visit amazing!
Uber Fail! Front bar staff suck!
It’s really unfortunate that the first 10 mins can set the mood for the entire dinner. I was waiting in the front bar behind the people who were seated at the bar as no space was available to get a drink. This is where the girl in the front desk said I should stand as any of the 4 or 5 bartenders would see me and get me a drink. Uber Fail! Stood there for 10 mins and it was obvious that none of the sissy’s behind the bar wanted to get me a drink. I would have just let with my party but one of the people I was with wanted to try Rubys. I live in Cincinnat and have been to all of the Jeff Ruby’s and have never experienced such an obvious snub. Oh well guess the 10/15 dollar tip went to the server who waited on us. Btw - I live down the street from Logan Wilson LB from the Bengals. Won’t be back to this Rubys.
Best steakhouse in Louisville
Jeff Ruby‘s steakhouse in my opinion is one of the best high-end steakhouse I’ve been to in a long time! For us, it was a special occasion because we came up to visit our son and his girlfriend on our semi annual trip to Louisville! From A-to-Z, everything was totally enjoyable Food atmosphere service. hats off to Max, Chandler and Abram, Chris the manager, stopped by to say hello to us, and check out our food quality!
Dinner
Sat at the bar and the bartenders were prompt and super helpful in choosing from the menu items and making my meal a great experience!
Simply....WOW!
I have had the fortunate to have eaten at some of the best steakhouses in the USA and this is right up there. Why? 1. Amazing atmosphere and decorum. Tables in back nicely spaced out and not crowded. The bar area with high top tables and two TVs playing football games looks really fun....wished we had booked it. 2. Staff is super nice and professional. Our server Nick was amazing and had a great attitude and really helped us on menu. 3. Of course the steak....we had NZ Waygu Rib Eye Cap and and bone-in tomahawk. Love the crust (must have seared that at like 900 degrees), mash potatoes were good (where are garlic mash??) and believe or not, the blue fin tuna sashimi sampler was amazing--highly recommend. 4. Great wine list but unfortunately NYC prices. A few hidden gems on pricing if you hunt. Highly recommend....
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Honest review of AT and advice to new joiners
Forget trying to snipe reservations online by waking up early and booking top restaurants at Carbone or Tatiana or Cote or 4Charles. After 2.5 months of booking reservations by setting up alarms, waking up early to sell appointments. It’s very hard to cash out on this app. During cash out, you have to pay $5 fee +3% transactions fee and max payout per day is $150.
Advice to new users:
- do not mass book reservations
- fill bids only
- don’t try to book reservations online, you need connections and call the restaurant
After putting in about 40 hours of work, I’ve made about $750 sale on this platform but gotten paid $0. Take this with a grain of salt.
Fraud
I believe this site to be a fraud. I paid $158 to get a reservation. Now they want my SS # and other private details in order to supposedly repay me.
Give the best answerCan concierge update the phone number on my reservation?
I requested a name change and need a phone number updated too.
Give the best answerPayouts
Hello All,
I don’t know what else to do as I can’t transfer my cleared funds to my bank account. Customer support is close to non existing and not helpful. How can we keep selling here if we can’t withdraw what we have worked for. They say I have to wait 180 days. This is ridiculous!
Via Carota
Hi all! I have a reservation for Via Carota for tomorrow for 2 people at 4:45PM for only $10 if anyone is interested!!
Give the best answerPayout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answer