Usually my favorite Restaurant in Vegas. Hope things have not changed - Hugo's Cellar Las Vegas - Kaufe eine Reservierung
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Las Vegas's Best Restaurants that are most frequently booked by customers of Hugo's Cellar Las Vegas
Ranked #21 in Las Vegas's Best Restaurants.
🤢 2/5 - Usually my favorite Restaurant in Vegas. Hope things have not changed
By 👻 @Douglas B, 02/08/2024 3:00 am
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I have been dining at Hugo Wine Cellar and introducing family and friends to this hidden gem of Las Vegas for over 20 years. This is the first time I have to express how disappointed I was with my meal. I ordered the Prime Rib, as I always do, and upon taking a bite, I found the meat to be cold—even to the touch. It was disappointing, but I requested a replacement. For a restaurant as refined as Hugo Wine Cellar, I expected them to provide a fresh cut of meat rather than simply flash-cooking the same pieces, which alters the flavor. Unfortunately, they did not meet this expectation. I ended up not consuming most of the meat and even brought up the issue, expressing that a restaurant of their caliber should have brought out a new piece of meat. In the end, they compensated with a $15.00 drink. While I understand that mishaps occur, it's crucial how they are handled. I am very disappointed that they did not offer a new cut of meat, and I was further disappointed when they only compensated $15.00 after my feedback. Hopefully, this was an isolated incident, as we always make an effort to dine there. - Doug Bennett
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