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Hitchki restaurant Dubai Reviews from The Last Year
Bad attitude of staff and lousy manager response
Hichki in Midriff city centre was a cool place with a spunky titled menu that played on words and had zing and energy. Have frequently dined there on several occasions but lately it has dropped its quality. Their haleem was so bad and tasted old stock and this time they were very lousy in their service with a bad attitude by the staff manager. They ignored us not even acknowledging our presence and left us calling out for attention. Finally the server sauntered saying they were too busy I was annoyed and asked to see their manager. He seemed disengaged and lazy and complained of overwork that has been the reason for staff to not pay attention however I could see he did not feel empathy for what we were saying. Without eye contact and a very bad attitude he said I if you were ignored I can only offer my apologies and nothing else if we didnt attend to you. This statement seemed so rude we were not expecting anything just simple courtesy to attend to our order by acknowledging us and offering the menu. His disinterest and arrogance and lazy slouchy and disheveled Appearance left a bitter taste of an experience. We walked out as we dont want to spend money in a place that does not value their customers.This managers name was Sharat he cannot identify a genuine well to do customer then he doesn’t deserve to work in UAE.. we are used to a better service as locals.