Waiting for concierge service for over 24 hrs and nothing - Highland Restaurant Doha - Kaufe eine Reservierung
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Highland Restaurant Doha Reviews from The Last Year
An amazing pakistani restautant!
Amazing experience with delicious pakistani food. Every thing was fresh and tasty. I went for the iftaar buffet. The selection was great and customer service also. After i told the manager i was vegetarian he went out if his way to make me a very tasty vegetarian curry for me and bring other fresh vege dishes to our table. The roti was very good, soft and cooked to perfection unlike most restaurants in Qatar. I had an amazing time and will definately be back soon.
If not for the manager, it would have been an amazing experience…so sad
I used to frequent this Pakistani cuisine restaurant regularly, but recent travel has kept me away. Unfortunately, upon my return, I noticed some changes. The branch in Ezdan Mall remains clean, with friendly and helpful waiters. The food maintains its amazing quality and generous portions, showcasing Pakistani cuisine at its finest. Prior to ordering for our party of 5 adults, 1 teenager, and 1 child, we inquired about voucher usage. We were informed that a maximum of 3 vouchers could be used, a condition we accepted before placing our order. Despite enjoying the ambience and food, my experience was marred by the unprofessional and rude behavior of Mr. Jamil Mohamed, the manager. During the payment process, he stormed to our table, counted our guests, and negotiated voucher usage publicly. His scolding of the waiter and the subsequent investigation of voucher policies at the cashier were unsettling. (after checking, he was told that he is wrong and the waiter was correct) I haven’t seen such treatment and misbehavior, really got on my nerves. I have to make sure the poor waiter was not punished nor he was made to pay anything from his already low salary. Although I paid the correct bill, the waiters came to apologize for the manager’s behavior who stood their at the end of the restaurant after making that scene. He didn’t apologize, leaving a disappointing impression. This is really sad, very disappointed. Despite we enjoyed the ambience and food, but it was ruined by the attitude of the manager and the way he acted with his guests. If I consider returning, I’ll check if he’s still employed or covering a shift there before deciding.
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Waiting for concierge service for over 24 hrs and nothing
By 👻 @CommandingLimit12, 05/13/2024 10:18 pm
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I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
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Answer from 🎱 @PerceptiveWash44 (05/14/2024 6:37 pm)
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Good Afternoon. It looks like you have requested a name transfer for Carbone NY. Unfortunately, this is one of the restaurants that is almost impossible to do name changes for. They don’t accept phone calls so they are difficult to change the reservations that were booked online.
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