Graton Resort and Casino Rohnert Park Yelp Reviews - Graton Resort and Casino Rohnert Park - Trade Reservierungs
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Graton Resort and Casino Rohnert Park Yelp Reviews
Latest Reviews On Yelp
20 Reviews
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Luis Tovar approached my friends and I because he said my
Luis Tovar approached my friends and I because he said my friend was stumbling (she was not, she also has huge heels on) they checked our IDs and then asked who was driving we told them our ride is outside and they continued to harass us. He told me I needed to SHUT IT and that's when I began to record because he was clearly abusing his power. He turned into a new person when the camera came out. We are all 21 and had 1 drink. Every time we come to the casino we get ID'd multiple times and there is no problem but Luis Tovar was on a power trip this night.
Be the first to ReplyIt all worked out this time .
We both left with 5x more money we came with ! Good day at Graton !
Be the first to ReplyHands down the worst Casino experience i've ever had in my
Hands down the worst Casino experience i've ever had in my life. Security was unpleasant, the bars and most staff were rude and even kept following us at one point due to suspicion even though we weren't doing anything wrong. We even got dress coded!?! We got ID'd several times and i've just never been so uncomfortable or had such a terrible time at a casino. Never going back again. Don't waste your time or money here.
Be the first to ReplyThe last time I visited Graton it had just opened up.
It was just a casino. I must say that I enjoyed every second of it. I live an hour away and still choose to spend a night there. It has come such a long way. I go there because my husband enjoys casino and I love to go to restaurants. The Slots machines is not why I go there, trust me. The food that I had was amazing. There are also plenty of options outside. I love the rooms and I like that I do not have to go to Tahoe nor Vegas for this entertainment. The rooms are huge, with high ceilings, shower and separate bath. They have a spa. I did not try it but I will be adding it to my next trip there. They offer a lot of services that I enjoy. Yes I highly recommend it. The 4/5 does relate the slots and I must say the atmosphere is wonderful and I could have rated the slots alone the rating would have been 1/5.
Be the first to ReplyPlease never play at this Casino because I caught them
Please never play at this Casino because I caught them treating. They are very good at robbing their customers. When the dealer got King high, they called mis-deal after they re-deal, the dealer got three pairs and the house robbing everyone. This is so unfair for the players. Called the floor manager to resolve the issue, all he can said i am sorry, there is nothing i can do. The house won big that hand because after they re-deal, the dealer got three pairs so the house beat everybody at the table. so the main thing that i am trying to tell everyone is that when the house got a small hand they called that a mis-deal. when they got a big hand, they forced you to play even if you dont want to play. This is very bad and the same as treating. please do not come and play at this casino if you dont want to loose money. Keep one thing in mind, the house always win and there are no winners.
Be the first to ReplySmoking sucks.
..the non smoking area is a joke..old machines in there...people literally eat at the machines just disgusting. Went to see Jo Koy on Saturday paid 120 for my seat....There were no side videos to see who Jo was talking about in the audience felt left out...Just not what I expected
Be the first to ReplyMy husband and I stopped here because we were in the area
My husband and I stopped here because we were in the area (We normally gamble at Thunder Valley) We just did not get a friendly feeling at all from dealers or Pit staff, which we are accustomed to at TV. I am Glad we gave it a look and try but won't be back.
Be the first to ReplyI would like to share my horrible experience with some of
I would like to share my horrible experience with some of you of the slot players. As most of you know when the machine showed Ireserve on the screen on the machine, that means that particular machine someone put it ON HOLD or RESERVED, But I sat down on that machine, the screen showed available, and I put my players card and money in the machine and it took it. While I was playing, suddenly one of the slot staff came up to me asked me if possible to play another machine, due to this machine was reserved/ireserve. But the system error. Now the previous player wanted it back. I told him "NO"!!! I'm playing. Then he waked away. Next few minutes later, I got a small hand pay. I was continuing playing that machine. There was an other guy in suit came up standing next to me was the Casino manager Daniel. He was telling me there was a system error. He has to give the machine back to the previous player to play. I told him sorry I'm still playing. He told me if I don't get up, he'll put the machine out of service. I told him this is not acceptable. I have my right to play this machine also. The most important thing was at the time when I sat down at that machine, it was available for me to play!!! Also the manager used his power bullying me to get out otherwise he'll put it on "Out of Service". He actually did that in front of my face. So I got up and told him I definitely will file a complaint against you for your rudeness and wrongful unfairness action. Next day, I did called the management customer service line file the complaint. It has been a week now. I have not heard back from management following up on this. it made me feel like the casino doesn't care about the SERVICE. Overall: How could a casino manager made a such wrong decision like that?? He wasn't professional handling the situation. Everyone goes to that place should be treated equally and not mistreated. The service is bad. Definitely not recommended
Be the first to ReplyThis casino slots are really tight I came with my
This casino slots are really tight I came with my boyfriend we lost a lot of money won nothing will not go back here please don't wasre you time on my birthday I got no slot play every casino I been would give you something on slot play my birthday was bad I lost slot of money don't waste your gas time or money it othere better casino the food was the best part of my trip
Be the first to ReplyDumbest and lamest casino I've ever been to.
..very nice in the inside and outside but they don't allow kids in the entire facility. Not even the restaurants, I wanted to eat at the Bistro for lunch which has good food, then play a few hands and had my wife and kids and they said no, can't even be on premises or hotel etc. They tried to say since Covid that's why, it's 2024! Stop trying to use that lame excuse! Obviously wouldn't bring my kids to casino floor to hang, but every Casino in Nevada, Jersey, every one in America can let kids walk the facility and go to the restaurants etc. I hope they go out of business for such a terrible policy. Wake up losers
Be the first to ReplyI'm going up to two stars .
Really 1.5 , let face it , gambling industry is a scumbag predatory industry that makes nothing but , cheap thrills like a drink on occasion. However got the new widow or recent receipt of big inheritance it's a escape and chance to be Mr Big with the crappy crap they give their fools spending wads of cash , you don't ever win long run!!!!! Excellent pizza for California and get your house 25$ , then don't get addicted. It's there like a trap to unknowingly ones in sadness or bored . The next addiction and manifest of that seed is the cunning part . Good luck
Be the first to ReplyYou'd better be sure that you get the W2-G form BEFORE you
You'd better be sure that you get the W2-G form BEFORE you leave the premises or start reaching out to them regarding the form in JANUARY. I have been getting the run around and even drove all the way back up there only to receive one form (there were 2 separate winnings) & for them to say they processed the 2nd winning under someone else name...IMPOSSIBLE, they handed ME all of the money $ the other person's ID was expired. Left several messages talk to several ppl & now I may get audited by the IRS bc they can't get it together. smGDh, this is just ridiculousness.
Be the first to ReplyI lost grand here in 2-3 hours and I don't even get $1 in
I lost grand here in 2-3 hours and I don't even get $1 in comps on the card, the whole place is a scam. Save your money, go on a vacation!!!
Be the first to ReplyOne star booo hiss.
Todays review is specifically to the hotel part of this establishment. Front desk manager absolute garbage accused me of having a dog in my room and I had to pay a $200 pet cleaning fee to even check in ummm don't have a dog nor a pet nor aMouse nor a pig nor a horse or a sheep oh wait it must have been my pet silverback gorilla what the the flock of Canadian honkers. So take it as you will but this missy is super pissy. I need to speak to a manager please the system is broken mayday mayday copy that hood buddy 10-4. I must be in the twilight zone peeee dooo deeee dooo or just losing my mind either way what in tarnations!??
Be the first to ReplyThe nicest staff clean venue.
Affirdable and great food. I loved it here. And the 90's tour concert was amazing.
Be the first to ReplyI won $550 from a $2.
25 bet on Buffalo Gold and got the Major Jackpot ! Slots do pay, have to find the right one ! We will come back! I am happy I went !
Be the first to ReplyThis review has two parts: the casino itself and the
This review has two parts: the casino itself and the hotel/website.Casino: Standard casino, nothing special. Good selection of games and the place is fairly clean. The food court is a nice place to eat with lots of choices. The high limit slots section leaves much to be desired; much more variety of "high limit" slots on the floor in front of the actual high limit room.Hotel/website: Here's the huge reason for my 1 star review, otherwise I would be giving this place 3-4 stars. I was recently told there are no guests allowed under 21 ANYWHERE. I get no minors on the casino floor obviously and even the restaurants, but no kids in the hotel room? That makes zero sense to me.My wife and I had visited Graton twice this year and did not see anything stating that. How did we find out about this policy? We made a hotel reservation and drove two hours with our 2 babies (2 yrs and 8 months) only to find out we could not bring our babies into the hotel with us. Now as ridiculous as this policy is (we've been to numerous Indian casinos, casinos in Reno, and some in Vegas; never heard of a no kid policy in the hotel), I understand it's their policy and they can't bend the rules to let us bring our kids in. I get that. I don't have an issue with them not accomodating us when we arrived.What is stupid is that we weren't informed about this policy before we left the house, otherwise we would never have booked the room. Their employees informed me it's been like this for the past 2 years and 1.) The policy is listed on the website and 2.) The policy is listed on the confirmation email...2 things about that though: 1.) While I was able to find the policy on the website, you do have to scroll down to see it on the site. I had no need/desire to use their website other than to book my room and guess what? You can log in to your account at the very top and book a room without scrolling down and seeing the policy, which is what happened to me. I went through the whole process of booking a room and getting a confirmation of my booking without ever having to scroll down on the home page and seeing that policy stated. 2.) I never received a confirmation email. Weird, but I didn't think much of it as I had screenshots of our confirmation booking on the site. Figured that was good enough and again, never once saw a mention of no kids allowed in the hotel room at any point in my booking experience (I even showed the hotel employees the process I went through and how I booked the room without ever seeing that policy). My wife and I are not stupid. We wouldn't bring our babies to stay in a hotel that does not allow kids and we would never have booked a room had we known about this ahead of time. So we were pretty frustrated that we drove 2 hours at night with our babies only to be turned away at the door with no room to stay in. There is a happy ending to this story though. Our original plan was for me to watch the kids the first night while my wife played our free play and in the morning we would switch. My wife thankfully volunteered to watch our babies in the car elsewhere while I quickly ran in and used our free play. Made $800 in 20 minutes, got food, and left Safe to say though we won't be spending anymore of our money here. Fix your no kids in the hotel policy and until then, have that policy stated at the TOP of the website or on the confirmation page. You shouldn't be able to book a room without seeing that policy like I was able to.
Be the first to ReplyI've been to many Indian casinos, and Graton Resort and
I've been to many Indian casinos, and Graton Resort and Casino is my favorite. Why?* It has a real Vegas feel* Nice restaurants and bars* TV's w/sports all aroundThe rooms must be great. The rates were $500+ for the weekend I wanted, so I stayed elsewhere.It's very smoky, that's the big drawback. They do have a small-ish side room for non-smokers, but you have to walk thru the main casino to get there. Ugh.I didn't gamble, so I left with a positive rating!
Be the first to ReplyThe place has a cemetery vibe.
No one excited on any games, at all. It's a sea of zombies chain smoking and dumping there social security checks into the money pit. The extra star is for the steakhouse. That place at least offers a return for your money.
Be the first to ReplySave yourself from this place.
It was my boyfriend's 21st birthday and we came in to have a fun night. When we were carded my boyfriend's ID was to be expired 2 days after his birthday, he was turned away and asked to leave. My ID was also expired and I was also turned away (which is totally understandable) but when I asked to just use the restroom (keep in mind I was experiencing some woman troubles) I was told I could not use their restroom no matter what. I asked if I could be escorted to the restroom and they would not budge. ( also keep in mind that their restroom was not past the ID checkpoint and was located just to the right of the entrance). Not wanting to cause any trouble, we left and waited outside for our ride. We were at the parking lot and not even 5 minutes later a worker comes over and asks us to give him a timeframe of us leaving. (WE WERE OUTSIDE). He was rude and kept aggressively demanding us to give him a timeframe because we couldn't be there if we weren't of legal age. We explained that we were of legal age. I can clearly see why this place has a 2.5. Don't ever go here.
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