Exceptional Customer Service - Grange Restaurant & Bar Sacramento - Kaufe eine Reservierung
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🙂 4/5 - Exceptional Customer Service
By 👻 @Nancy S, 08/09/2022 3:00 am
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Overall, a wonderful evening at Grange. Our waiter, Benjamin, was attentive. The menu was somewhat limited, but the variety of options met our needs for this business dinner. The wine selection was very good and reasonably priced for a venue of this quality. The starters, the salmon and the pork chops all lived up to our high expectations. We were surprised when one of the steaks ordered came out very overcooked. Our waiter immediately attempted to rectify this obvious problem. Much to our disappointment, the replacement steak arrived extremely undercooked. Benjamin referred the issue to the manager, Sarah, who was responsive in recognizing that this was a kitchen issue. Sarah addressed the issue appropriately as one would expect from a quality restaurant such as this. Based on the on the overall quality of the evening and the staff’s responsiveness to an unusual incident, we will definitely return to Grange when we are in Sacramento.
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