Horrible service/messy - Gordon Ramsay Steak Baltimore - Kaufe eine Reservierung
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🤢 2/5 - Horrible service/messy
By 👻 @Sydney G, 12/09/2021 3:00 am
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I came here for my birthday tonight and the food was amazing but the service was horrible. We were there from 730pm till 11pm. Our waiter was slow and forgot our drink order multiple times. He was very messy when pouring our water. He got water all over the table and the menu’s. One of my guests had a $100 gift card that my fiancé and i got for them back in DEC of 2019 as a Christmas gift. When they tried to use it, the waiter said there was only $50 on it. When we talked to the manager about it, she said that there was a maintenance fee if not used in 12 months of $4.95 per month. The manager did not do anything to accommodate my guests during my dinner. Obviously COVID happened and they were not able to go within the year. We were not told this when we purchased the gift cards from the front desk in cash. Do not purchase any kind of gift cards from here as a gift unless your friends or family plan to come within the year. Overall, we were unsatisfied with the service and expected more because my fiancé and i come here frequently.
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