Horrible encounter - Fuego by Mana North Miami Beach - Kaufe eine Reservierung
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North Miami Beach's Best Restaurants that are most frequently booked by customers of Fuego by Mana North Miami Beach
Ranked #12 in North Miami Beach's Best Restaurants.
🤮 1/5 - Horrible encounter
By 👻 @sharon m, 04/18/2023 3:00 am
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Something serious happened here yesterday. We were a party of 5 this included my 3 year old son. When we sat down to order I explained to the waiter that my son has allergies to sesame and eggs. I asked if it was possible to order chicken skewers and white rice and sliced cucumbers for him. He said yes. I emphasized to please let the chef know of his allergies and the waiter told me not to worry. Of course i trusted him which I shouldn't have. 20 minutes into eating his food I noticed him start to itch his face. The place was to dark for me to actually see anything so i grabbed him and ran outside to the light and his face was full of hives. His mouth covered in hives. My husband was outside at the time and i yelled to him we have to get medicine. I do carry an epi pen but he wasn't wheezing at the time just really red and hives all over. Our 2 friends that were with us stayed at the table. We ran next door to the market and bought medicine at winn dixie. They called 911 and we waited for a paramedic. They came within 6 minutes. This is not something that should ever happen to anyone else.. I am so traumatized. I will never take my son to another restaurant again.. I called our friends and told them what was going on. They told the waiter and a supervisor. They asked if we called 911 on our own. Thats all they cared about is their liability. They charged them for the service $500.00. My husband and i were is shock. I emailed them and called them over 20 times and have yet to hear from anyone. They did not come out to check on us they did not ask anyone anything. Please please please if anyone has allergies do not eat at this restaurant because they obviously dont care and its unfortunate because people can lose their lives. Thank Gd my son is ok now but the trauma that we all went through was horrible. He is only 3 years old. Fuego should be ashamed of themselves for not even trying to see if he was ok. And be ashamed of yourself for charging us after what you put us through. Be very ashamed of ignoring my calls and email. Pathetic
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