Unfortunate incident while getting take out - Foxy Brown Fort Lauderdale - Kaufe eine Reservierung
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😒 3/5 - Unfortunate incident while getting take out
By 👻 @shop4lauren, 02/26/2024 3:00 am
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First let me start by saying we normally visit the restaurant and have always had amazing experiences and service but last night we ordered takeout and I went to go pick up and pay at the bar The lady that charged my debit card just added the 22 percent tip on my takeout order without asking. She ran it thru 3 times and then I was told that if I had another card which was also ran thru and then I Added my own customized tip. I noticed it today when going thru my bank account statement and then seeing the same charge on my credit card but the total amounts were different. The credit card amount was reversed today The amount on my debit card was different. Not only did that annoyed me but we had to go back last night to get the rest of our order which unfortunately the kitchen had gotten wrong. The person that took our order was extremely empathetic and had us come back immediately to resolve the issue because they had remembered taking the order . I have never had a problem there and love the restaurant but beware if you don’t tell the person what to put on your card they could be adding a different tip amount without asking you what you want the total amount to be.
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