HORRIBLE!!! DO NOT COME HERE! - Double Knot Philadelphia - Kaufe eine Reservierung
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🤮 1/5 - HORRIBLE!!! DO NOT COME HERE!
By 👻 @GOLAN P, 12/26/2021 3:00 am
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AN ABSOLUTE NIGHTMARE OF HORRIBLE SERVICE. AVOID AT ALL COSTS KABUKI SUSHI & AKI NOM NOM WHICH IS RIGHT AROUND THE CORNER WILL GIVE YOU BETTER SUSHI AND SERVICE!!! I am a neighbor of Double Knot I literally live one block away and frequently visited the restaurant for years. I went in for a late dinner and was given the most horrid service ever. Not to mention I have a large amount of friends that live in the neighborhood that has concurred that the level of service, food & all around experience has tremendously declined recently with the new attitudes of the hosts. By the names of Lori (downstairs) & Chloe (also downstairs).They may gave me fake names, I'm not sure. Myself as well as many others will not be returning because of the level of service and terrible attitudes. Especially from the two mentioned above. This is exactly what happened on December 24th at a reservation time of 7:45pm EST. My guest and I went downstairs to dine of which we had reservations. Once downstairs we were given seating that was extremely too close to others (People concerned about Covid, you'd like to stay very very far away from this place). We simply asked to be sat at a different table. The host at the time (Lori short round) said " those are four tops and they're not available" meanwhile their were several couples in the restaurant eating at 4 tops at this time right in front of our eyes. I asked her again and she started getting frustrated with my guest and I. She then walks past us and takes yet another party of only two to a four top!!! I then stated the other host (Clhoe tall frail) "Hey I just asked for that seat & that's only a party of two as well at a four top!" She then sighed and rolled eyes and proceeded to converse with the other host (Lori). Chloe then came back to my guest and I and told us that Lori (the other host) told her that she didn't know what we were talking about and that she didn't see it when we asked her initially. Which is absolutely absurd because if the owner were to look at the security cameras, he would see us pointing directly at the table she sat the other TWO-PERSON party at! Chloe then said "follow me".. clearly now she's flustered and tired of conversing with me, so she sat my guest and I down because out of nowhere "a guest cancelled". Which was total BS.... I then said, "Thank you, can I --" (At this time Chloe interrupts me mid-sentence and says " Yeah if you'r about to ask me for a manager, I AM THE MANAGER!!" -Extremely rude! After sitting for what felt like eons for a server to come over to take our order, we then went back upstairs. We were serviced by a gentleman named Danny who really was a complete gem. He was attentive, pleasant & an absolute delight to have serving our meal. In conclusion, if you like horrid service, attitudes, blatant disregards to your reservations, a Covid Epicenter, condescending hosts/managers & favoritism, come to this terrible excuse of a neighborhood establishment. If you'd like better options, try Morimoto, Aki NomNom or Kabuki.
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