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Claro Reviews from The Last Year
Terrible installation.
They cut over the air antenna cables so now have no local channels. They ripped out the ground wire and never grounded the new box. Left a coil of fiberoptic cable laying on the roof. Left their trash in the bed on the roof and outside. Sat around watching videos and killing time while blocking access in and out of the house only moving when asked when clearly it was impossible to get by. They obviously were on some kind of power trip even unwilling to talk to the woman of the house instead kept talking to the male visitor as if women could not understand or make decisions on her service that she herself requested. They were rude, dirty, foul language to include the loud video's they were sharing with each other in the small porch and i side the bedroom while sitting in the bed as if they were in their own home. This was all in Puerto Rico. Had this been in the states they would have been fired. Claro does not give a damn about it's customers as long as they get $$$$. Also the coil in the roof is probably several hundred feet long and we expect that it will wind up all over the neighborhood in the next storm. When reached out to customer service the person was pretty dismissive and said they will make a note if it while providing zero corrective action.
Una sola estrella, porque no hay opciones para poner " 0".
El peor servicio al cliente que pudieras conseguir. Los empleados en su teléfono personal buscando en " facebook" y otras redes sociales mientras los clientes esperan....que injusticia y robo de dinero. Donde esta el supervisor? O manager de la tienda?
pésimo servicio al cliente, cuando llamamos por
pésimo servicio al cliente, cuando llamamos por interrupción de servicio, nunca saben la razón del problema, no son agradables, no resuelven. El internet es de mala calidad, se cae a diario y es lento.
Si pudiera le doy -10 son lo peor de lo peor, nunca
Si pudiera le doy -10 son lo peor de lo peor, nunca pierden, no contestan llamadas y el Gobierno no resuelve las injusticias que comete esta gente por el contrario las apoya. Vaya a T Mobile y lo tratarán como familia. Se arrepentirá toda su vida si escoge CLARO. Llevo 17 minutos y no me resuelven
I've called several times requesting for a technician to
I've called several times requesting for a technician to come over the house to secure a roll of wire that was left on the roof during the initial instalation and was blown off by the wind. Each time I was assured that someone would come. I'm still waiting. They don't even try to hide the fact that they could care less about their customers as long as the money is rolling in. No surprise they have a 1 rating.
This company needs to be investigated for illegal practices.
My parents had a modem/hotspot that worked 25% of the time. We cancelled the service back in 11/22. We tried returning the equipment to their main store in Farjado, PR but they wouldn't take it back saying to pass it to someone else (family or friends). we said we are moving out of PR and don't need it. it took over 3 phone calls/visits to finally cancel the account. 2 yrs later my moms credit took a hit because Claro claims we didn't pay for the equipment and we owe them $93. How dare they do something like this when we tried to give it to them and they refused to take it back. this is a tactic they are using against the residents of PR. I will file complaints with Daco (Consumer Affairs) and see if I can file a complain with FCC. This company needs to be removed from our airwaves and management should be in prison
Great dinner and service. Really cool vibe.
Loved the yellow tail sashimi, filet, and cheesecake. Cool setting. Make a reservation, it’s busy. Wonderful service. Some menu items not available tonight but plenty of tempting choices.
Balance of taste and good mood
In my opinion, this is one of the tastiest places in Israel. My husband and I came here to celebrate a birthday, and we ordered octopus and tortellini with ribs. It was divine! The flavor was incredible. The sauce, marinade, and juiciness were all perfect! There was a large selection of wines, and we chose a sparkling wine. The dessert was also beyond praise. Thank you!
0 Orible service, no body answers the phone, even to pay
0 Orible service, no body answers the phone, even to pay the bill. Total this disrespect for the clients
A green island in the city center with the most unusually delicious mozzarella salad
We were celebrating a birthday and ordered almost the entire menu. The salad with mozzarella was impressive, the octopus was a little tough, and our picky child ate the shrimp with gnecki with pleasure. I didn’t like the cocktails, they were very homemade. I really liked the room itself, the location is great. We will definitely come again, overall we were satisfied
Will not be back.
Awful slow service Place too big no one has a clue Over priced Bad cocktails Waist of money - can get better service and better food at all the placers near by for a fraction of the price
The best restaurant in town
The best restaurant in town. The atmosphere is lovely. The food is delicious and Guy - the manager of the restaurant, is the added value of the restaurant... we had a great time... there is no doubt that this is our home restaurant in the future...
I wish I could 0 stars the customer service is horrible and
I wish I could 0 stars the customer service is horrible and the internet sucks. it's always lagging and hasn't been working at all for days
I have encountered challenges with Claro, notably in the
I have encountered challenges with Claro, notably in the areas of customer service and billing. The company has advertised adjustments, yet there have been instances where I was charged the full amount for several months until deductions were applied. Furthermore, navigating their call center proved to be a cumbersome process, involving multiple transfers to incorrect numbers, often requiring numerous calls before reaching the appropriate personnel. Prolonged hold times, at times extending to hours, have contributed to an overall dissatisfaction with the level of customer service. In light of these experiences, I would recommend thorough consideration before entering into a contract with Claro for internet services.
Can't rate 0 start because it is not possible, they are
Can't rate 0 start because it is not possible, they are thiefs, bringing the evidence of payment they just say you have to pay it again, I can't do anything about it...
su servicio al cliente en personal fatal y por teléfono
su servicio al cliente en personal fatal y por teléfono pésimo esas mujeres no saben ni lo que dicen y ni entienden para decirles algo se los tienes que repetir hasta 4 veces, le pides que te pasen con un supervisor y me dijo una que no va hacer eso; si no hay supervisión por eso no saben NADA
Lo menos que tienen es ser claros con el cliente.
No hay transparencia. Mi experiencia, horrible. Jamás volveré a ser clienta de esa compañía. No la recomiendo.
servicio al cliente pesimo!!!! calidad de equipo pobre!
servicio al cliente pesimo!!!! calidad de equipo pobre! hartos de no tener servicio y cansados de perder horas tratando de resolver los problemas, decidimos cambiar de proveedor. la llamada para cancelar el servicio tomo más de 35mins sin contar el tiempo perdido en espera. esta gente estan entrnadas en el arte de confundir,usar y manipular al cliente ,transfirieron mi llamada 2 veces para intentar manipular la situación. al final nos informaron que hay que ir a las oficinas directamente para poder finalizar la cancelación. señores claro no es la unica alternativa.....yo consegui llamadas ilimitadas y texto ilimitados para mi mama(usuaria de claro ) por tan solo $15.00 mensuales (*prepagados) con una compañía extraordinaria (#tmobile / t-mobile @tmobile ) no se dejen manipular. !!!
Excellent restaurant
The Claro restaurant donated hot food to a paratrooper reserve battalion, we were pampered heartily, well done for the investment, excellent food of course without any compensation,
I've had to call customer service numerous times, and every
I've had to call customer service numerous times, and every time service has been awful. That goes for both the call center and the customer service office as well.
A great and beautiful restaurant.
A great restaurant, located in sarona park in the centre of tel aviv. The restaurant is beautiful, inside and outside, serves great food for breakfast, lunch and dinner. The prices are high.
Horrible service.
Trying to scam people, increasing my invoice without letting me know, and renewing my contract without my consent.
Very disappointing
We waited too long (very long) for the starters: the parna was soaked in oil and slightly burnt, the dips were tasteless, the 2x2 cm bruschetta (not even a bite) and not tasty either, the intias savica was served with bulgul (what's the connection?), leaf salad - no They even bothered to mix the dressing - it was mostly tasteless lettuce Appetizers: mushrooms - dry and boring. Jerusalem artichoke - casual. Basic dishes - Locust fillet (178 NIS) a relatively small piece - a great evening of flavors - corn (sweet), okra, cheese - the most reasonable dish of all Tortellini - inedible! It looks terrible, white and pale, covered with a kind of indistinct edge, burnt filling + 2 glasses of white wine - NIS 850. Relatively good service
One of the best restaurants in Israel
This is a favourite whenever I visit Israel. I was there this week and it’s even better than I remember. The staff are excellent, very attentive with a good knowledge of the food and drinks selection. The menu is outstanding including a wide variety of unusual artisanal beers and gins. The ambience is great. In fact I would say it’s faultless. Book early as understandably it gets booked up.
Nice location.
Went for lunch on a week day. Place was very busy and noisy. The building is beautiful. Perfect restoration of the old building. Food is OK, but nothing outstanding. Choice for vegeterians is dismal. There were only two mains suitable for vegeterians and one was not available. So, one option only! On the cocktails menu, 2 options of Israeli Gin we wanted were not available. Other cocktails we ordered were not very good. Service was good.
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How do I cancel.my bid
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