Chipotle Mexican Grill North Billerica Yelp Reviews - Chipotle Mexican Grill North Billerica - Kaufe eine Reservierung
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Chipotle Mexican Grill North Billerica Yelp Reviews
Latest Reviews On Yelp
10 Reviews
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The manager of this store should be fired.
She often screams at the customers and kicks him out of "her store". Yesterday, Tuesday, February 28, 2023 my type one diabetic daughter who is a 14-year-old child went in to pick up a meal I had ordered her on the app. It was ordered to the correct store, and I had the receipt in the confirmation number. After two attempts to ask the store manager politely About her meal she said they didn't have it and we didn't order it to that store. I was in the car waiting for my child. I parked my vehicle and went in with my receipt. She asked if she could see the receipt and I said yeah and she said you don't have to have an attitude. Which I didn't she was being very aggressive. I showed her the phone. She refuse to look at it and she started saying what is the name on the Order ? I said the name on the order is Frankie then I said the name on the credit card was and gave her the name, and I gave her my name in case it was under any of those three. She screamed at me again. What was the name on the order! I repeated what I said, and she told me to "get out of our store. I told her I could not leave. My daughter needed her meal as she had taken insulin for the food and would get very sick if she didn't get the mail. She screamed at me to get out and said I don't care. I said you don't care of my daughter is going to get really sick right now? And she said no! I don't care. I was lucky Market Basket was open and I was able to run in and grab my child some donuts to eat to make up for the 80 carbohydrates worth of insulin she took. She had to go to the car because she began to experience a low blood sugar. This situation was very dangerous! This person is a problem and I have heard zero from corporate. No one will hold her accountable. Do not eat here
Be the first to ReplyI walk in and this place is disgusting and gross.
They aren't making any orders and stopped doing walk in orders? Isn't that part of the business? Anyway they are just not doing their job and their is food all over the table.
Be the first to ReplyIf I could give it a 0 star I would.
First off, the workers are slow and rude and as I'm typing this are standing around not making any of the orders that they are already backed up on. The store is absolutely disgusting, never clean. When they actually do make food the portions are wicked small. You'd think with 7 people working at a time they would have some redeeming quality but they don't. It amazes me how often they run out of food or how long it takes to make more. This place sucks and if you can go to any other chipotle or similar place in the area.
Be the first to ReplyI wish I could give zero stars.
For one, this place is dirty and does not look like it has been cleaned at all. Trash on the ground and sticky soda counter. Staff is not only slow but also extremely rude and careless. They are always out of things and constantly standing around on phones. One of the managers it looks like (heavier set, blue hair) is obnoxious. She was yelling and complaining about online orders being backed up yet sat on her phone. A whole disappointment of a Chipotle. Save the long wait and food bound to get you sick and go elsewhere.
Be the first to ReplyKudos to the hardworking staff Friday night 12/2.
They saw me patiently waiting for my online order, and when a guy went up to the counter to ask about his online order, they asked him to wait and then asked me which order I was waiting for. They were hustling and still gave great service. This is night and day compared to north reading. Don't even get me started with that place.
Be the first to Replyi went to chipotle with my two children and the girl behind
i went to chipotle with my two children and the girl behind the counter was very rude. they were out of steak and fajita veggies and it was only 330pm. i ordered a kids meal and they didn't offer the drink or chips with it. overall the service was bad and the fact that they were out of a lot of things was bad. i would not recommend this chipotle.
Be the first to Replythe staff were pretty nice but seemed a little pressed.
they seemed to have a problem with cash and the coin shortage-- exact change or card was necessary here. the dining room is kept like mid level of clean. i noticed most of the lemonade/tea-like drinks were out or almost gone. the food was pretty good and made quickly so i'll give them that.
Be the first to ReplyWhen I say we go here a lot and today was the worst I've
When I say we go here a lot and today was the worst I've ever encountered. My burrito was so small no meat as I requested. Please get stuff together with the trash everywhere before you get reported.
Be the first to ReplySo bad, like the other reviews mentioned very rude workers.
Sad, I used to like chipotle this kinda ruined it for me
Be the first to ReplyMy wife picked up salads from an online order.
Got home and took the cover off, guacamole was dark brown - almost black. We wondered if it was refried beans for a few minutes. Drove back to ask them to make me a new one or refund the order. The staff member told me he received an additional complaint about the brown/black guacamole but that it tastes fine and he wouldn't refund my order or make a new one.
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