Great food with the worlds worst service - Carbone Las Vegas - Kaufe eine Reservierung
Reservierung bei Carbone Las Vegas für Heute oder Morgen? Geht ganz Easy!
Kaufe eine verifizierte reservierung bei Carbone Las Vegas von Jemanden der sie nichtmehr braucht.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservierungs!
All listed Reservierungs are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Las Vegas's Best Restaurants that are most frequently booked by customers of Carbone Las Vegas
Booked 323 times by Carbone Las Vegas customers.
Ranked #2 in Las Vegas's Best Restaurants.
Booked 31 times by Carbone Las Vegas customers.
Ranked #31 in Las Vegas's Best Restaurants.
Booked 28 times by Carbone Las Vegas customers.
Ranked #3 in Las Vegas's Best Restaurants.
Booked 24 times by Carbone Las Vegas customers.
Ranked #7 in Las Vegas's Best Restaurants.
Booked 19 times by Carbone Las Vegas customers.
Ranked #32 in Las Vegas's Best Restaurants.
Booked 16 times by Carbone Las Vegas customers.
Ranked #30 in Las Vegas's Best Restaurants.
Booked 13 times by Carbone Las Vegas customers.
Ranked #8 in Las Vegas's Best Restaurants.
Booked 12 times by Carbone Las Vegas customers.
Ranked #29 in Las Vegas's Best Restaurants.
Booked 10 times by Carbone Las Vegas customers.
Ranked #33 in Las Vegas's Best Restaurants.
Booked 9 times by Carbone Las Vegas customers.
Ranked #34 in Las Vegas's Best Restaurants.
Booked 7 times by Carbone Las Vegas customers.
Ranked #5 in Las Vegas's Best Restaurants.
Booked 7 times by Carbone Las Vegas customers.
Ranked #10 in Las Vegas's Best Restaurants.
Booked 6 times by Carbone Las Vegas customers.
Ranked #13 in Las Vegas's Best Restaurants.
Booked 6 times by Carbone Las Vegas customers.
Ranked #4 in Las Vegas's Best Restaurants.
Booked 5 times by Carbone Las Vegas customers.
Ranked #35 in Las Vegas's Best Restaurants.
Booked 4 times by Carbone Las Vegas customers.
Ranked #6 in Las Vegas's Best Restaurants.
Booked 4 times by Carbone Las Vegas customers.
Ranked #37 in Las Vegas's Best Restaurants.
Booked 4 times by Carbone Las Vegas customers.
Ranked #43 in Las Vegas's Best Restaurants.
Booked 3 times by Carbone Las Vegas customers.
Ranked #15 in Las Vegas's Best Restaurants.
Booked 3 times by Carbone Las Vegas customers.
Ranked #47 in Las Vegas's Best Restaurants.
Booked 3 times by Carbone Las Vegas customers.
Ranked #9 in Las Vegas's Best Restaurants.
Booked 3 times by Carbone Las Vegas customers.
Ranked #40 in Las Vegas's Best Restaurants.
Booked 2 times by Carbone Las Vegas customers.
Ranked #11 in Las Vegas's Best Restaurants.
Booked 2 times by Carbone Las Vegas customers.
Ranked #12 in Las Vegas's Best Restaurants.
Booked 2 times by Carbone Las Vegas customers.
Ranked #39 in Las Vegas's Best Restaurants.
🤢 2/5 - Great food with the worlds worst service
By 👻 @Sean M, 02/04/2024 3:00 am
|
We were very much looking forward to dining at Carbone for the first time since Covid. Food was excellent - especially the spicy rigatoni vodka they’re famous for. Their chefs are wonderful. Toward the end of dinner, we asked about limoncello and how this was something we got at the end of dinner in our previous visits. Our server said “we don’t do that anymore it cost the restaurant too much money.” We were kind of surprised and then he suggested “I’ll get it for you”. The bill came next. We asked to do a room charge. The ability to charge to the room went down. (Technology. Sometimes this happens.) They asked for our credit card to pay. With a bill totaling $800 for the two of us, we were hoping to apply our dining credits to the dinner. But without a room charge, we didn’t understand how this would happen so we asked. Our service captain said we just go to the mlife desk and they’ll fix it. This didn’t sound right to us… and the last time we were at the Aria was during the cyber hack - so we were skeptical of this being the down process for this (and about tech in general). We asked the managers name who could confirm this for us. He did not give the managers name and was extremely unhappy we were pressing the issue. We pressed again. while he doubled down, the manager Johnny was walking by - the service captain called him over. Johnny confirmed this was the process. We voiced our confusion over how this would work - and he assured us that the rewards desk would be able to handle it and this happens “all the time”. We paid. We left. We went downstairs to the mlife desk and told them what transpired. They were bewildered and said “this doesn’t happen all the time” and that “we can’t just comp restaurants that way. This is up to them to handle the payment and transaction.” We were stunned. The two managers gave us their names. We asked what to do and they said we needed to talk to the restaurant. So. We went back upstairs. We asked to speak to Johnny. We told him what the desk told us. He did not seem surprised. He said he would try to refund the charge tomorrow and charge it to the room. He did follow through with this. The charge was eventually placed on the room. I’m not the best writer: so expressing these events in words is challenging. But what made this situation so infuriating to us was the gaslighting that occurred in the restaurant. We voiced our concern of what would happen - (which is what DID happen) and the service captain and manager lied directly to our faces to move us along and make us someone else’s problem. Ultimately having us running around the resort looking for SOMEONE to help us. We will never return to Carbone. Our fond memories of the place are gone. It’s been 3 days and we are STILL angry about this experience and how pathetic Johnnys “customer-no-service” approach to management ruined the dinner we had been looking forward to for months…. And came close to ruining our entire trip overall. But we will try to not give him that much power. And just as a last note, : in the end we never got any limoncello.
0 Replys
0 Comments |
Be the first to Reply |