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🤮 1/5 - Im a frequent visitor to Malibu, and after shooting my
By 👻 @Rain G., 02/21/2023 3:00 am
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Im a frequent visitor to Malibu, and after shooting my engagement photos me and my party of +2 found this Resturant on Yelp. We had drinks at the bar while we waited for our table, excellent service great drinks. The experience after the bar was a totally different experience sadly. We were seated outside , no problem. After 45 minutes of talking and not realizing how much time went by we realized our waiter had greeted us and never came back to take our order. So we waved down a waiter and asked them to locate our server. After about 10 minutes our server (an older guy) approached us ready to take our order. He took our order and we never seen him again. He never followed up to see if we wanted water , a refill of our drinks or even if our food came out correctly. Once we were ready to go we had to again wave down another server to ask if we could get our bill. Once our waiter appeared i kindly explained to him that we had not seen him the entire time and it would of been nice to get a refill on chips or even our drinks. He blankly just looked at me and did not even apologize !I hate to believe it was due to the color of our skin (we were a group of minorities) but I was left no other reason to believe as I seen our waiter several times tend to the other tables in the Resturants and us being the only minorities in the building at the time. It's sad , that in 2023 this is still an on going issue. This totally ruined our experience. We were very disappointed.
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