What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - Bottiglieria 1881 Restaurant Kraków - Kaufe eine Reservierung
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Bottiglieria 1881 Restaurant Kraków Reviews from The Last Year
Truly outstanding in every way
Absolutely exceptional and unparalleled quality in all aspects. It surpassed all expectations and set a new standard of excellence.
Bottiglieria 1881 is truly worth a detour
I went to Bottiglieria 1881 with my two daughters, 11 and 13 at time, in October 2022. This was their first Michelin Star experience, and they ended up having a blast. As did I😊 Every course was out of this world, combining excellent flavors with supernice playful presentations. The restaurant has a relaxed, but yet classy atmosphere, with a staff that is professional and social. This is truly worth a detour, and my kids still talk about the waiter inviting them back to eat there again when they are old enough to have the wine pairing😅
Would not reccomend
The manager refuses to accommodate simple requests, ever since they received the michelin stars this restaurant has become arrogant. Michal is a horrible general manager.
Lived up to expectations
We had dinner here a few days before it was announced they had achieved their second Michelin star, that was no surprise. The food was an adventure of tasting dishes, all beautifully presented with excellent service to match and deserving of their second star.
After a good beginning, disappointment at the end.
Everything was great, however... there was a "small" glitch when issuing the bill. I asked Mr. Kamil what the small print on the back of the menu "12.5% service fee" means? Of course, I had no complaints that the fee was not included in my bill, but Mr. Kamil took the bill without a word and after 10 seconds brought another one with PLN 210.13 added. I was immediately "punished" for my silly question. Sorry, but it looked like there were 2 bills prepared. If I hadn't said anything, I would have stayed with the first one, and the second one was ready for the "suckers" who were sticking out. Even if it was a mistake (I don't believe in mistakes in a 2** Michelin restaurant), it should have been covered by the person who made the mistake or by the restaurant, not the customer! In general, in my opinion, adding 12.5% to the bill at this price level (PLN 1,000 per person) is a gross exaggeration and simple greed. When buying a Ferrari, no one adds 12.5% for 2 hours explanations of how all the on-board systems work... It would have turned out the same, because I was planning to give a "fat" tip, but I stuck with a symbolic one and... we left the restaurant in disgust, promising ourselves NEVER EVER "Bottiglieria 1881" again! I emphasize that this absolutely does not apply to the excellent taste of the dishes, the brilliantly prepared menu and the mastery of Mr. Przemysław. Thank you, greetings to the entire crew, especially Mr. Luka, who promised that next time he would bring his Sambuca, which unfortunately was not on the liqueurs menu.
Incredible experience, worth every single penny.
Food, service, and all-around experience was mind-blowing. Visited for a 10 year wedding anniversary and was blown away by the attention to detail that went into everything. As a couple, we were miles out of our depth, haha, but treated amazingly well and food was out of this world. Worth every penny.
No words needed, the food says it all
There is nothing to say about this restaurant other than it is truly marvellous. The minute you walk through the door you know you’ve arrived for a gastronomic delight. Chefs are visible and if you are eating a dish that they’ve created then they serve it and explain everything about it. There wasn’t anything that I could fault from management,waiting staff and sommeliers
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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