I had an extremely disappointing experience with Bombera. - Bombera Oakland - Kaufe eine Reservierung
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🤮 1/5 - I had an extremely disappointing experience with Bombera.
By 👻 @Davie C., 06/21/2024 3:00 am
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The customer service is abysmal, and the owner is rude and unhelpful. I made a reservation for a party of 6 and needed to change the number of attendees. Despite calling and emailing them days in advance, I received no response until just hours before my reservation. To make matters worse, they have a $20 fee per person for no-shows or late arrivals, which is not disclosed anywhere on their website. They also don't call to confirm if you're still planning to attend your reservation, which could help avoid such issues. Overall, I found their service to be unprofessional and frustrating. I would not recommend Bombera to anyone who values good customer service and transparency.
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