I do not live in Paris but I visit often. - Biondi Paris - Kaufe eine Reservierung
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Paris's Best Restaurants that are most frequently booked by customers of Biondi Paris
🤮 1/5 - I do not live in Paris but I visit often.
By 👻 @Giulia C., 03/27/2023 3:00 am
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I have been to Biondi before and enjoyed the food, so I booked it for last Saturday. Due to a terrible customer service experience, unfortunately I will not be coming back. The person on the phone with whom I reserved a table for 10pm was very friendly. I advised him that I was maybe going to be slightly late because I had a concert at the Bataclan, a short walk away. When I arrived to the restaurant at 10:30 all the tables were taken, which is completely fair that they gave away our table. However, the hostess with the face piercings was extremely rude. We apologized for being late and kindly asked for the first table available. She kept repeating "we are fully booked" while indicating to the restaurant room as if we were blind. A few nice alternatives could have been: "I am sorry we are full" or "the first table available will be at X time" or "unfortunately our kitchen closes at X time". She just kept repeating the phrase "we are fully booked" while pointing to the tables as if we were idiots. This is the girl with the face piercings. Extremely rude and terrible customer service.
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