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🤮 1/5 - My friend and I had been out and about all day, and by the
By 👻 @Stephanie S., 06/25/2023 3:00 am
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My friend and I had been out and about all day, and by the end of the day, we were exhausted and famished. When we went to check out what restaurants were nearby, this place popped up, so we decided to give it a try. When we walked in, we weren't greeted by anyone and we didn't see any signs, so we stood there awkwardly for a bit before a passing server told us to choose any table to sit at for service. We walked over to a booth in the corner, and got situated. I guess we chose the wrong spot to be in because we sat there for over 10 mins without anyone approaching our table while we watched other people come in after us and get serviced before us. We had to flag an employee down, and we were told, "oh, we thought you were already helped, so that's why we didn't come to your table." Now, it is here I should mention that we were being helped by 2 different people; We would order with one person, and the other server would bring out the items, and vice versa. Now, there's nothing wrong with this, but it seemed like they were not communicating with each other. Small requests would get lost in the midst such as condiments, silverware, or even the wifi password. It just didn't make for a great experience. We ordered food and drinks, and they brought out the drinks pretty quickly, which we appreciated very much. However, the food didn't come out till almost 20 mins later. No one bothered to check in with us to see if we needed any condiments or any changes, and at that point, my friend and I had resigned ourselves to just finishing and getting out of there as quickly as we could. Now, if I'm being fair, the food was not terrible, so I cannot complain about that, but overall, it was the experience that was off-putting. Maybe it was an off day for them, who knows, but I hope you have a better experience than we did.
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