Having been a loyal customer at Beatnik over the last 4 - Beatnik West Town Chicago - Kaufe eine Reservierung
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🤮 1/5 - Having been a loyal customer at Beatnik over the last 4
By 👻 @Agatha B., 12/26/2022 3:00 am
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Having been a loyal customer at Beatnik over the last 4 years I was shocked at my last experience. My partner and I stopped in for a drink after a dinner celebration, late night. We sat down at the fully staffed bar and weren't given water or menus until 5-10 minutes later. When I ordered a gin and tonic, I expected the beautiful Beatnik gin and tonic garnished with herbs and fruit. Instead I was given a dive bar version of the drink with an old lime wedge. The bartenders were inattentive, curt, and nonchalant. Worse than the drinks and service was the fact that the staff of the restaurant was getting WASTED at the bar amongst the customers. Several times one staff member would run behind the bar, pour a drink and shots for himself and his friends, then would sit back down at the bar, teetering, shoving, and shouting across the customers to his friends. My partner and I are both long time service industry workers and we understand the need to decompress but no customer wants to hear how you found each other passed out drunk on the bathroom floor a couple weekends ago. The bill was $100+. My previous experiences with this restaurant group have been great so it saddened me that Beatnik should fall to such low standards. It will be a while before we return.
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