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Akira Back Dubai Reviews from The Last Year
Ladies Night Monday - 5*
Visited in May 24 with my sister, we are staying at the W Hotel and Akira Black is on their rooftop. We saw an advert in the hotel for a ladies night on a Monday and thought we would give it a try. Food was incredible, service outstanding. Free flowing Prosecco for 2 hr sitting. Special shout-out to Aldrin / Acdrin who was our server for the night. He was fanastic I would 100% return on my next visit to Dubai 😊
One word, amazing!
Wow.. stayed at the W a few times now in Dubai but had never until now tried Akira Back. We did the ladies night on a Sunday evening, this was the First Ladies night we’d done and honestly beats some of the other nights weve had out here paying £££. Service was amazing, huge shoutout to our waiter Acdrin - he couldn’t have done more for us, some places we’ve visited have been very pretentious and unless your buying a bottle they don’t care about you but not at the W, it makes the biggest difference to your experience so thank you Acdrin. The food was 10/10… could not fault this place. What an amazing finish to our holiday - will definitely be back.
Perfect family brunch
The brunch was nearly perfect. The venue is really nice with a great view towards Marina. The food is amazing, only downside might be that it is a set menu and no buffet, but we actually loved that. Our waiter Tengku was great too, very attentive but not too much either. The only thing that could be nicer is the loud music, if that would be a tiny bit less, it would have been perfect. But that’s really just the cherry on top. Always would recommend going!
Disappointing and way below the standards we have experienced here before.
I don’t often write reviews of the restaurants we visit but evening at Akira Back in the W Palm was so disappointing I think our experience needs to be shared. We have eaten at Akira Back on three occasions before and it has always been a favourite. Indeed this was the second time we have chosen it for our wedding anniversary dinner. We were intending to sit by the windows inside the restaurant given that the weather here in Dubai is getting hot but sitting at the table was unpleasantly cold, so we had to ask to move outside. The waitress apologised and explained that they had turned up the air conditioning to get rid of the lingering smells of the brunch party earlier that day. The temperature outside was actually OK, but the atmosphere was spoilt by a party in the neighbouring bar. This meant we were forced to listen to two competing sources of music which was very irritating. The service was slow but at first we did not mind as we wanted a relaxed evening. However when the food arrived, we were totally disappointed. The AB tacos were just a simple seasoned minced beef in what seemed to be a supermarket taco shell. There was nothing special about them at all. The perfect storm rolls were very nice. The pop rockin’ rolls were frankly a horrible gimmick. Pop rocks should not be in a sushi roll. It tasted like the roll had been seasoned with sugar and the overwhelming sweetness was quite unpleasant. We ordered the salmon for main course and when prompted by the waitress, asked for it to be cooked medium. When it came it was dry and overcooked. The Miso Black Cod was as delicious as it always is at this restaurant, but it was spoilt by having four very large bones in it. The bones were so big that the chef should never have missed them. We were going to have a dessert but after sitting for 15 minutes without seeing any of the serving team we decided to leave. I spoke to the manager about our disappointment and indeed we were not charged for the cod. However, I would much rather have had the great anniversary meal we were expecting. I do hope that we were just unlucky to be there on a bad night and that the standards of this restaurant have not permanently slipped this low. But we will not be going back to find out
Amazing tuna pizza
The tuna pizza is amazing, I know it sounds bad but please try it, it’s so good! Service can be a little slow but the food is amazing. Highly recommend
Unable to book and no reply from customer team
Unable to book the brunch as each time the link is sent it has the wrong date on the booking reference. Emailed team several time and get no response back. A few of my friends have had same issue.
Amazing food place im Dubai - very perfect!
We had the Sunday brunch and the food was very very delicious. This is a definite recommendation! We liked the entire food. The service was very friendly, the food was served quickly and the drinks as well. Everyone was smiling and Wendy did an amazing job! She was very friendly and amazing. We will definitely come back! :) The restaurant is also very beautiful.
Sunday brunch
It was a nice Sunday brunch. We were a group of friends and we had the best time. The food was delicious. Highly recommend Sunday brunch.
Vibe
This is the sort of place that you want to go if you're feeling powerful. The views are insane, our server JZ was even better and we had the greatest time!! Could not recommend this brunch more.
BEAUTIFUL PLACE
Spectacular location overlooking the Dubai Skyline. Excellent sushi, but not only. Friendly and helpful staff. Highly recommended!!
Great food and fun!
Had a really fun time at brunch with a group of friends. Food was great and service from Viraj was excellent and he was very attentive! Definitely recommend for a fun afternoon with friends.
Viraj excellent service, allergy caution was outstanding
Amazing service, Viraj made the holiday with my family, and he was also extra cautious with an allergy which made the experience even better, thank you Viraj
Perfect
Perfect I can’t really say any more Apart from thank you to our host viral X Would definitely recommend this so book this on your trip
Great food, amazing view
We came back here because the food and service was amazing before, and it was still amazing again! JZ took care of us this time and she was so sweet and attentive, we ended up having multiple table side services for cocktails and foods, and it was so delicious! If you’re looking for a tasty Japanese experience, this is the place. We were able to sit outside this time and the view was beautiful of the entire Dubai skyline!!
Excellent
Food and service has exceeded expectations! Our server Tengku provided excellent service going above and beyond to help us decide which dishes to choose and enjoy - extremely friendly!
Birthday dinner
We were at the restaurant for my birthday. Very good food and atmosphere. The waitress JZ was super nice. Sushi and birthday cake amazing.
Amazing Restaurant
This place is awesome. it has such a good view of Dubai. We loved the staff - thank you to Rupa and Sofia for hosting us and making our dinner so special. We really enjoyed the Tomahawk steak and the sushi… The staff was very accommodating to our 2 sons also…
Not professional
I was over charged from my card and i expected a refund according to the staff who attended to me but no feed back ever since i complained. I was forced to take it up to firm REFUNDBACK.NET they eventually released my refund after the intervention of the firm.
Pleasant brunch !
a nice Sunday brunch, friendly staff, exquisite dishes. price quality a pleasant relaxation. we will definitely come back. thanks Rupa! for your pleasant service.
Excellent food with awesome service.
Amazing view on the palm with excellent food and awesome service. It’s worth a trip to this place having a good time with friends and wine.
Great food, great ambiance and a great team
Great atmosphere, great food and great staff. They are lovely. Rupa looked after us well and all the team deserve credit for how well they operate the Sunday Social. Will defo be back.
The best service
Amazing service. With our absolute 100% superstar Jessie! She was complimentary, very friendly and a lovely lady!! Irina gave us extra tequila shots and was o welcoming and wanted us all to be happy! Thank you so much We will be back
Most incredible vegan food!
Incredible experience left us all on a high! Such delicious 😋 vegan food, out of this world music by their amazing Venezuelan DJ (Morreca) and the best service ever by our very well informed and dedicated waiter Aldrin. Not to mention the beautiful location and views. Loved 🥰 loved 🥰 loved 🥰 everything about the place. Can’t wait for them to open up in London next month.
Very and very tasty food
Really enjoyed the delicious dinner, specifically sushi and rock shrimps (highly recommend), and of course the service. Thanks to Aldrin for the attentiveness and pleasant attitude.
A constant favourite! Beautiful experience
A constant favourite! I love it at this restaurant my experience is ALWAYS top tier! My second time and the experience is better than the first. Major kudos to waiter Aldrin, mixologist Alphonso and Chef Kajol who made my experience truly 5 stars! 🌟🌟🌟🌟🌟
Great food
We’ve done Sunday brunch at Akira Back. Food is the highlight of the venue, service was very efficient. Great views as well.
Best experience ever
This place is just stunning. Everything from the view, the location, the amazing staff and yes! The foooooood! Aldrin made the experience just fabulous. Thank you Akira Back, everyone from Aldrin and Chef Gio. You all made the night so fantastic
Birthday dinner
Great service, lovely 3 course meal, drinks on flow, really tasty and generous portions. A special thank you to our waiter Aldrin who made our experience that much more personal and enjoyable
We love it!
We came back because of the cocktail dessert and fried rice kimchi. Our 2nd visited. Never failed for restaurant experience. We love the food, especially our fav dessert cocktail forgot the name. Unfortunately, our fav beverages is not available anymore on the menu, however the sommelier Vina from Russia and the restaurant manager very accommodated and met our expectations. Vina and the bartender made the cocktail only for us and took our preference on their list. We ordered 5 glasses at that night because, we love it! In general, start from the atmosphere, to the food, beverages until the staff were the best 👌
Akira Back Dubai delivers once again
We come to Akira Back every time we visit Dubai. It is our all time favourite restaurant. The food is off the charts. This time the service from JZ was amazing. She was so attentive and warm and went above and beyond for us.
Excellent
Superb food & world-class hospitality. Please try truffles clay pots & egg plant. Great hospitality as well and highly recommend
Dinner at Akira Back
We had dinner at Akira Back on our last night at W The Palm. We had an amazing meal and I would like to specially highlight Aldrin’s attention throughout the dinner. He was very attentive and nice. Thank you very much!
Great food, with competing views
Pros: - Absolutely stunning views from this 5th floor restaurant, with both indoor and outdoor seating options. - Well curated brunch menu (on Sunday), with decent options even for vegetarians/vegans - The food was delicious, especially the sea food selection Cons: - A wonderful experience was marred by a glitch in the service. All was going well till we pointed out that a certain dish in the set-menu had not been served to us (at the point when we were finishing the main course). The server insisted that the dish had been served, despite us telling her otherwise. She refused to acknowledge the service gap/oversight. Almost sounded like we were lying (a very unpleasant feeling). Her attitude changed and she turned sour. We were a group of 5. She did bring us one portion when we expressed a desire to taste the dish. But, the experience had already turned from exceptional to unsavoury. I had taken my friends for a treat and the attitude of the server was disappointing, and ruined the afternoon. I still tipped her well, because she had served us well before the incident. But, this was unexpected from a place like Akira Back. Actually unacceptable
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Newbie sellers— how fast do your reservations sell?
By 🍝 @JoyfulBasket58, 05/10/2024 4:33 pm
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I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
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Answer from 🤣 @ArtisticArch12 (05/11/2024 2:46 am)
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You should probably cancel prior to the cancellation date per the cancellation policy. I would imagine you would only get reimbursed for a sold listing if you happen to be charged?
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Answer from 👻 @ContentedTooth13 (05/11/2024 9:06 pm)
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My first sale took about a week. But as the other commenter said stay ontop of your cancellation windows. There’s no reimbursement for those so make sure you cancel in time then just try again.
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Answer from 🦚🇫🇷 @ChoiceBird42 (05/10/2024 6:29 pm)
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On whitch restaurant are ur bookings?
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By 🍝 @JoyfulBasket58 (05/10/2024 6:43 pm)
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By 🦚🇫🇷 @ChoiceBird42 (05/10/2024 6:54 pm)
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